Nine-year-old Taylor McTuttle has reached a crossroads. Does he believe Santa Claus really knows who is naughty or nice? Does he even believe in Santa Claus anymore? Chippey is the young scout elf assigned by Santa to restore Taylor's belief in Christmas magic. When the boy breaks the number one 'Elf on the shelf' rule, Chippey loses his Christmas magic; the entire McTuttle family loses its scout elf, and both Taylor and Chippey lose their self-respect....